Account

Registration

After an admin has created your account you will receive an e-mail invitation to complete the sign-up process, which must be completed within 7 days of receiving the e-mail. As part of which you will need to set a password and may have the option of configuring multi-factor authentication (MFA).

If you appear to have not received an e-mail, please check your spam folder.

Note

DesignSpark Cloud uses Okta for identity management, hence e-mails will be sent from okta.com and you will sometimes see this name in web pages.

Password

If you need to change your password, please visit id.designspark.io, log in and select the menu by your name top-right, followed by Settings.

Should you forget your password, visit id.designspark.io and select the Forgot password? link.

Warning

If an incorrect password is entered too many times, your account will become locked and it will be neccessary to raise a support ticket to have this unlocked.